Service Engineer

International Office Machines Ltd

International Office Machines Ltd

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Summary

• Vacancy: —
• Age: at most 25 years
• Location: Dhaka
• Minimum Salary: Negotiable
• Published: 24 Oct 2024

Requirements

Education

• Diploma Engineer (Electrical or Electronics Engineering)

Additional Requirements

• Age at most 25 years

• Photocopy (multi-functional) machine servicing and maintenance

• Good presentation skills.

• Analytical mind with a problem-solving attitude.

• Basic computer knowledge

Responsibilities & Context

International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 44 years of experience. We proudly offer a diversified and state-of art technology lineup of office technology solutions from global technology leaders like Toshiba, NEC, Zebra, RISO and Salicru. Our mission is to meet the consumer needs in distributing high quality products through maintaining a high level of customer satisfaction. IOM’s distinguished clients include reputed companies from the Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government Sectors etc.

Responsibilities

• Install, configure, and troubleshoot multifunctional photocopy machines at customer locations.

• Attend field calls, diagnose problems, and ensure multifunctional photocopy machines are functioning correctly.

• Comprehensive reports are maintained on resolved issues, while component-level problems with multifunctional photocopy machines are addressed.

• Prioritized technical assistance is provided for identifying and resolving reported problems

• Monitoring multifunctional photocopy machines’ performance and developing preventative maintenance measures.

• Provide proper demonstrations to ensure customers are educated on safe and effective equipment use.

• Recognition, research, isolation, resolution, and follow-up on problems are necessary tasks.

• Ensure courteous and professional communication with end customers.

• Provide regular reports to the supervisor at the end of the working day

• Perform other duties as assigned by management.

Skills & Expertise

Computer skill

Compensation & Other Benefits

• Salary Review: As Per as Company Policy

• Festival Bonus: 2

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

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