Service Engineer – Desktop & Server

1000FIX Services Ltd.

1000FIX Services Ltd.

1000FIX Services Ltd.

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Summary

  • Vacancy: —
  • Age: at least 25 years
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: 3 to 6 years
  • Published: 9 Oct 2024

Requirements

Education

  • Graduation/Post Graduation in CSE, EEE, or relevant field from any reputed university.

  • Candidates with Microsoft Certified Professional (MCP) or Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) certification will get preference.

    Experience

    • 3 to 6 years
    • The applicants should have experience in the following business area(s):
      IT Enabled Service, Computer Hardware/Network Companies, Technical Infrastructure

    Additional Requirements

    • Age at least 25 years
    • Experience working with enterprise-level server systems and large-scale desktop environments.

    • Dell/HP/Lenovo hardware certifications (as applicable)

    • Attention to detail & ready to work in a fast-paced environment.

    Responsibilities & Context

    • Diagnose and repair hardware and software issues in desktops, all-in-one systems, and servers.

    • Repair/replacement knowledge about all kind of Brands (Like: HP, Dell, Lenovo, Acer, etc).

    • Replace or repair faulty hardware components (motherboards, CPUs, hard drives, memory, etc.).

    • Install, configure, and support desktop, all-in-one, and server systems, ensuring proper system performance.

    • Set up and configure operating systems (Windows, Linux, macOS) and server platforms.

    • Knowledge about diagnosis and repair of network issues related to desktop or server systems (TCP/IP, DNS, DHCP, etc.).

    • Assist with network installations, including cabling, switches, routers, and other networking devices.

    • Provide on-site and remote technical support for clients, resolving hardware and software issues in a timely manner.

    • Maintain detailed records of every repairs and services performed in ERP System as well as necessary Call logging file/sheet.

    • Closely work with cross-functional team and other IT engineers, support staff, and management to ensure seamless operations across the organization.

    • Strong understanding of operating systems (Windows Server, Linux, and macOS).

    • Knowledge of RAID configurations, server hardware (e.g., blade, rack-mounted servers), and virtualization platforms (VMware, Hyper-V).

    • Regular basis product diagnosis, repair cost share to concern, pending follow up, approval gather, part order & product ready in timely.

    • Daily basis proactively reports to the team leader/Head of department.

    • Ability to quickly identify issues and provide reliable solutions under pressure.

    • Excellent verbal and written communication skills to interact effectively with clients and team members.

    • Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively

    Skills & Expertise

    Computer Hardware Assembling

    Desktop hardware

    Hardware & Networking

    Linux server

    Server Management

    Windows Server

    Compensation & Other Benefits

    • T/A, Mobile bill, Performance bonus, Provident fund, Medical allowance
    • Salary Review: Yearly
    • Lunch Facilities: Partially Subsidize
    • Festival Bonus: 2

    Workplace

    Work at office

    Employment Status

    Full Time

    Job Location

    Dhaka

    Source link

    To apply for this job email your details to admin@chakricircular.com