Service Executive (Tele Sales)

Palki Limited

Palki Limited

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Summary

• Vacancy: 5
• Age: 25 to 35 years
• Location: Dhaka (Mohammadpur)
• Minimum Salary: Negotiable
• Experience: 1 to 2 years
• Published: 10 Apr 2025

Requirements

Education

• Bachelor of Science (BSc) in Computer Science & Engineering, Diploma in Computer, Bachelor of Arts (BA)

Experience

• 1 to 2 years
• The applicants should have experience in the following business area(s):
  Telecommunication, Event Management, IT Enabled Service, BPO/ Data Entry Firm, Direct Selling/Marketing Service Company
• Freshers are also encouraged to apply.

Additional Requirements

• Age 25 to 35 years

• At least 1 year of experience in customer service or a similar role.
• Strong computer skills, including proficiency in MS Office applications.
• Excellent communication skills in both Bengali and English.
• Ability to work independently and handle multiple tasks efficiently.
• Polite, patient, and professional attitude with customers.

Responsibilities & Context

Company Name: Palki Matchmaking Ltd.

Location: Mohammadpur, Dhaka.

Gender: Female only.

Educational Requirements: Minimum Graduation (from any reputed university).

Experience: 1-2 years

Responsibilities:

• Assist customers in matchmaking services using our specialized computer systems.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
• Maintain and update client profiles and databases with accuracy and attention to detail.
• Proactively approach potential clients to explain our services and build long-term relationships.
• Coordinate with team members to provide seamless matchmaking and customer support.
• Handle sensitive client information with confidentiality and professionalism.

Skills and Competencies:

• Strong communication and interpersonal skills.
• Good communication skills.
• Proficiency in Computer operation.
• Patience, empathy and service-oriented mindset.
• Ability to work independently and as part of a team.

Employment Status: Full Time (6 days a week).

Working Hours: 10am – 6pm

Skills & Expertise

Client Development

Client Network Development

Client Relationship Management

Client Relationships

Client service skills

Computer Operator

Computer skill

Customer Service

IT Support Service

Compensation & Other Benefits

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 1

Benefits:

• Attractive performance-based incentives.
• Friendly and inclusive work environment.
• Training and skill development opportunities.

Job Nature:

• Office-based (Mohammadpur).

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Mohammadpur)

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