ZTE Corporation
ZTE Corporation
ZTE Corporation
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Summary
- Vacancy: 8
- Location: Dhaka
- Minimum Salary: Negotiable
- Experience: At least 2 years
- Published: 26 Jun 2024
Requirements
Education
- Bachelor in Engineering (BEngg)
Experience
- At least 2 years
- The applicants should have experience in the following business area(s):
Telecommunication, Technical Infrastructure
Additional Requirements
- More than 2 years experience in NOC (Network Operation Center) FO (Front Office) or HelpDesk or other relevant work.
- Basic knowledge of Telecommunication fields like Core Network and Wireless Network.
- Understand workflows and processes.
- Excellent written and verbal communication in English and interpersonal skills.
- Good skill with Office software etc.
- Willing to learn, active and positive.
Responsibilities & Context
- Work in SOC (Service Operation Center) and responsible for Service Quality & Customer Experience monitoring.
- Monitor Network traffic, user number and other important KPI via Dashboard and report to management in case of degradation.
- Submit SOC correlated daily/weekly/monthly reports to management and customer.
- Escalate to management during TT & WO analysis and handling according according to SLA requirement.
- Basic analyze for some common alarms according to experience database before escalating to SOC Analysis Engineer.
Employment Status
Full Time
Job Location
Dhaka
To apply for this job email your details to admin@chakricircular.com