Leading edge
Leading edge
Leading edge
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Summary
- Vacancy: 02
- Age: 22 to 32 years
- Location: Dhaka (Mohakhali)
- Salary: Tk. 15000 – 17000 (Monthly)
- Experience: 1 to 3 years
- Published: 24 Jul 2024
Requirements
Education
- Bachelor degree in any discipline
Experience
- 1 to 3 years
- The applicants should have experience in the following business area(s):
Lamps, Furniture, Interior Design
Additional Requirements
- Age 22 to 32 years
- Customer Support, Convincing and Negotiation Skill.
- Proficient in MS Office Package and Good Typing Skill.
- Excellent verbal & written communication skills in both English and Bangla.
Responsibilities & Context
- Provide customer support through online communication.
- Respond promptly and professionally to user inquiries, comments, and feedback.
- Maintain social media and e-commerce platforms (Facebook, Instagram, Daraz).
- Maintain relationships with clients by providing information, and guidance; recommending new products; and recommending facilities and service improvements.
- Identify and report potential issues, including spam, harassment, and inappropriate content.
- Track and report on key metrics related to social media moderation.
- Work closely with the Digital Marketing team to ensure alignment of community feedback with content strategy.
- Ensuring proper service and after-sales support to clients.
- Generate price quotations, sales reports, and customer info when necessary.
- Online sales generate.
- Taking customer feedback.
- Strong interpersonal skills.
- Other duties as assigned
Skills & Expertise
Customer query management
Customer Support
Digital Marketing (Social Media Marketing)
Website Management
Compensation & Other Benefits
- Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka (Mohakhali)