Specialist/Sr. Specialist Relationship Manager

Bikroy.com

Bikroy.com

 

Bikroy.com

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Summary

  • Vacancy: 1
  • Location: Dhaka (Mohakhali)
  • Maximum Salary: Negotiable
  • Experience: 2 to 4 years
  • Published: 30 May 2024

 

Requirements

Education

  • Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA) in Marketing

Experience

  • 2 to 4 years
  • The applicants should have experience in the following business area(s):
    Manufacturing (FMCG), IT Enabled Service, E-commerce, Logistics Startup

Additional Requirements

  • Capacity to take a strategic call based on the customer’s needs
  • Experience in working in Excel & PowerPoint
  • Effective written & verbal communication skill
  • Tech-savvy

Responsibilities & Context

  • Responsible for Retention of “Members” on renewals
  • Responsible for Bringing back churn members
  • Responsible for maintaining regular communications with the members over phone/visit to ensure revenue targets are met
  • Call/ visit to Develop & maintain good relationships with a portfolio member & generate Business for the company
  • Expand Business from Existing Active Clients by continuously proposing customized business solutions
  • Acting as the main point of contact between clients and internal teams, Resolving any issues and problems faced by customers and dealing with complaints to maintain trust
  • Collaborating to Maximize Revenue by up-selling or cross-selling different product/solution of Bikroy
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders
  • Prepare update regular KPI reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Planning and presenting report/result with Vertical lead on account progress, goals, and quarterly initiatives
  • Ensure Monthly/ Quarterly KPI’s (acquisition & revenue targets) are met as per the department’s expectations
  • Take Ownership of Companies Revenue Generating New Projects & Ensure More growth for the Vertical
  • Developing maintaining good relationships with coworkers to ensure better teamwork
  • Coordinate the work with team members to bring about the best result that ensures the growth of the organization

Compensation & Other Benefits

  • Mobile bill, Performance bonus, Provident fund, Gratuity, Insurance
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mohakhali)

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