Persona Hair & Beauty Ltd.

Summary

Education

Experience

2 to 3 years
The applicants should have experience in the following business area(s):
Cosmetics/Toiletries/Personal Care

Additional Requirements

Fresher’s & experienced both are encouraged to apply
For experience : minimum 2 – 3 years
Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone
Good listening skill: Must have abilities to understand others’ tone quite quickly
Communication Skill: Oral fluency Bangla and English, Confident tone, correct and pleasant conversation
Must have advanced situational judgment –ability to know what is needed to satisfy the customers
Technical competencies: basic computer skill-MS-Office, good typing skill.
Flexibility: One should have willingness to work both shifts and on public holidays

JOB RESPONSIBLITIES:

Manage operations to ensure smooth and efficient functioning.
Identify customer needs, clarify information and provide solutions.
Build and maintain professional relationship with customer.
Ensure the optimum level of Customer Satisfaction through the team.
Resolve customer queries quickly and efficiently.
Respond to customer complain with a professional and positive manner to promote optimum customer satisfaction.
Refer unresolved customer grievances to designated persons for further investigation (For different case).
Report day-to-day activities to the Branch I/C.

JOB NATURE:

Call Center

Event Management

Face to Face Sales

Full Time

Dhaka (Banani, GULSHAN 1, GULSHAN 2, Shantinagar)

To apply for this job email your details to admin@chakricircular.com