Sr. Executive/Executive -Package Operation

US-Bangla Airlines (OTA)

US-Bangla Airlines (OTA)

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Summary

• Vacancy: 04
• Age: at least 26 years
• Location: Dhaka (Banani)
• Minimum Salary: Negotiable
• Experience: At least 3 years
• Published: 16 Jan 2025

Requirements

Education

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or another field.

Experience

• At least 3 years
• The applicants should have experience in the following business area(s):
  Hotel, Travel Agent, Travel Startup

Additional Requirements

• Age at least 26 years

• Minimum 03 years of proven previous work experience
• Proven experience in tour operations, travel agency, or hospitality industry.
• Strong organizational and multitasking abilities, with excellent attention to detail.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with clients, vendors, and team members.
• Proficiency in travel booking systems and Microsoft Office suite.
• Knowledge of destination attractions, cultural aspects, and travel trends.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by tour schedules.

Responsibilities & Context

Firsttrip Ltd. a sister concern of US-Bangla Airlines is seeking for Sr. Executive/Executive for Travel Package operation. The Package Operation Sr. Executive/Executive is responsible for coordinating all aspects of travel packages, from initial planning stages to execution and post-tour follow-up. They work closely with various stakeholders including tour guides, transportation providers, accommodations, and clients to ensure smooth operations and exceptional customer satisfaction.

Key Responsibilities:

1. Tour Planning and Coordination:

• Research and develop innovative tour itineraries and packages to various
• destinations.
• Negotiate with vendors including hotels, transportation companies, and attractions to
• secure competitive rates and services.
• Coordinate with tour guides and ensure they are well-prepared with necessary
• information and materials.

2. Booking and Reservations:

• Manage bookings for transportation, accommodations, and activities, ensuring
• accuracy and timely confirmation.
• Handle inquiries and bookings from clients, providing detailed information and
• assisting with customization as per their preferences.

3. Logistics Management:

• Arrange transportation for tour groups, including buses, vans, or flights.
• Coordinate with hotels and resorts for room allocations, special requests, and group
• check-ins.
• Organize dining arrangements, sightseeing activities, and entertainment options.

4. Customer Service:

• Serve as the primary point of contact for clients before, during, and after the tour.
• Address any concerns or issues that arise during the tour promptly and
• professionally.
• Collect feedback from clients to continuously improve tour experiences and customer
• satisfaction.

5. Documentation and Compliance:

• Ensure all necessary travel documents, including visas, passports, and travel
• insurance, are in order for tour participants.
• Adhere to regulatory requirements and safety standards in all aspects of tour operations.

6. Package Pricing:

• Prepare cost estimates and budgets for tour packages, ensuring profitability while
• maintaining competitive pricing.
• Monitor expenses and revenue related to each tour and provide regular financial reports to management.

7. Inter Departmental Collaboration:

• Assist in the development of marketing materials and promotional campaigns to attract new clients and promote tour packages.
• Participate in industry events and trade shows to showcase tour offerings and network with potential partners.

Compensation & Other Benefits

• Weekly 2 holidays, Insurance
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banani)

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