Sr. Executive, Ticketing & Visa Processing

DG Air International

DG Air International

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Summary

• Vacancy: 2
• Age: 25 to 35 years
• Location: Dhaka (Uttara Sector 3)
• Salary: Tk. 15000 – 25000 (Monthly)
• Experience: 2 to 5 years
• Published: 9 Jun 2024

Requirements

Education

• Master of Science (MSc), Bachelor of Science (BSc), Bachelor of Business Administration (BBA), Bachelor of Arts (BA)

Experience

• 2 to 5 years
• The applicants should have experience in the following business area(s):
  Travel Agent

Additional Requirements

• Age 25 to 35 years

Responsibilities & Context

• Excellent communication and interpersonal skills Smart & well attired
• Proven working experience in the Reservation & Ticketing Department.
• Excellent knowledge of Sabre and Galileo.
• Know issues, reissues, and refunds.
• Well-versed in various areas of travel (domestic, international, online booking, group booking).
• Ability to present and communicate with clients effectively.
• Good Communication skills (both oral and written).
• An outgoing, confident, and energetic personality.
• Must have to be experience with air ticketing software GDS.
• Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies·
• Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline’s reservation system.
• Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
• Calculate fares, taxes, and fees accurately based on the passenger’s itinerary, travel class, and any applicable discounts or promotions.
• Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
• Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
• Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.·
• Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.·
• Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.·
• Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline’s reservation system or database.

Skills & Expertise

Air Ticketing and Visa processing.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Uttara Sector 3)

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