THE WAY DHAKA

Summary

Vacancy: —
Age: 22 to 28 years
Location: Dhaka (GULSHAN 2)
Salary: Negotiable
Experience: 1 to 3 years
Published: 24 Jun 2024

Requirements

Education

Bachelor of Business Administration (BBA), Bachelor of Business Studies (BBS)

Experience

1 to 3 years
The applicants should have experience in the following business area(s):
Embassies/Foreign Consulate, Hotel, Airline, Travel Agent, Transportation
Freshers are also encouraged to apply.

Additional Requirements

Age 22 to 28 years

Responsibilities & Context

Welcome guests during check-in and giving a fond farewell to guest while checkout.
Handling guest complaints and concerns in an efficient and timely manner.
Overseeing guests, arrivals and departures.
Coordinating and multi-tasking job duties in a busy environment.
Should possess detailed information about the Hotel, city as well as the competition.
Detailed information regarding arrivals and room requirements.
Have up to date information on daily room occupancyProviding excellent customer service as per hotel standards.
Greeting guests as they enter and exit the hotel.
Providing information regarding the Hotel, town attractions, activities etc.
Check on reservations, complete their pre-registration formalities.
Allocate rooms to all arriving guests.
Maintain up-to date information on room rates, current promotions, offers and packages
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Co-ordinate with housekeeping for clearing of rooms.
Collect Guest feedback during guest departure along with his likes and dislikes.
Perform basic cashier activities as and when required.
Maintain guest lockers for safe custody.
Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
Give proper and complete handover to the next shift
Should be able to handle all guests without bias or prejudice.
Follow the house rules and policies laid down by the management.
Adhere to strict staff grooming and hygiene standards.
Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
Good command of the English language is essential, both written and verbal
Must possess strong organization time management skills, attention to detail.
Must be guest service focused and a team player.
Positive attitude and outgoing personality is essential.
Ability to relate well to Hotel guests and employees.
Professional in demeanour and presentation.
Personable, enthusiastic, self-motivated and able to work independently.
Observant, discriminating and detail-oriented
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal and organizational skills.
Maintain department work & associate on behalf of Front Office Manager in his absent.
Check drivers overtime, work with the team as a team player.

Skills & Expertise

Front Desk

Front Desk Management

Front Office

Front Office Operations

Receptionist/ Front Desk

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (GULSHAN 2)

Source link

To apply for this job email your details to admin@chakricircular.com