Sr. Waiter/Waiter

The Peninsula Chittagong Limited

 

The Peninsula Chittagong Limited

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Summary

• Vacancy: —
• Location: Chattogram
• Minimum Salary: Negotiable
• Experience: 1 to 2 years
• Published: 17 Dec 2024

 

Requirements

Education

• Higher Secondary

Diploma in Hospitality or Hotel Management will be given preference.

Experience

• 1 to 2 years
• The applicants should have experience in the following business area(s):
  Hotel

Additional Requirements

• Both males and females are allowed to apply
• Must have clear written and verbal communication skills
• Must have the physical ability to carry out the responsibilities mentioned in the job description
• Must be able to work in a team-like environment
• Should be experienced in restaurant, hotel, or conference center operations
• Ability to comprehend and communicate fluently in English

Responsibilities & Context

• Attend to guests to ensure that they are enjoying their meals and taking necessary actions to address issues if there is any
• Ensure the Guests feel important and welcomed in the restaurant
• Present menu to the guests, answer their questions and make suggestions regarding food and beverage
• Collect payments from guests by following the company’s updated system
• Write guests’ food orders on order slips, memorize orders, or enter orders into the electronic devices like tab, computer etc.
• Provide guests with a perfect service experience
• Co-ordinate with the kitchen staff to ensure smooth operations and guest satisfaction
• Observe guests and ensure their satisfaction with the quality of food and service
• Garnish and decorate dishes at the time of preparation for serving
• Fill the containers of salt, pepper, sugar, cream, condiment, and napkin
• Serve food or beverages to guests, and prepare or serve special dishes at tables as required
• Maintain table cleanliness properly
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large events
• Apply positive and suggestive sales approach to guide the guests
• Look for ways to consolidate service and increase table turns
• Serve the Guest in an accommodating manner
• Deliver food and beverages to any table as required
• Must follow all cash handling policies and procedures
• Report to property on time and in proper uniform
• Close the shift on the POS terminal

Skills & Expertise

Communication

Customer Service

Leadership

Presentation

Teamwork

Compensation & Other Benefits

• Insurance, Provident fund, Profit share, Gratuity
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Chattogram

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