Support Engineer

Unified IT Ltd.

Unified IT Ltd.

 

Unified IT Ltd.

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Summary

  • Vacancy: 10
  • Age: at least 18 years
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: At most 1 year
  • Published: 28 Aug 2024

 

Requirements

Experience

  • At most 1 year
  • The applicants should have experience in the following business area(s):
    ISP
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age at least 18 years

Responsibilities & Context

  • Resolving escalated customer complaints via phone call or remote access without the need for team lead intervention.
  • Taking ownership of technical issues and working with the core network team to resolve more advanced issues when necessary.
  • 3Documenting troubleshooting and problem-resolution steps.
  • Ensuring uninterrupted service delivery.
  • Ensuring SLA timeline.
  • Monitoring of network.
  • Roster based duty

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

Source link

To apply for this job email your details to admin@chakricircular.com