Support Engineer – Customer Support (Internet)

PRISMA DIGITAL NETWORK LTD.

PRISMA DIGITAL NETWORK LTD.

 

PRISMA DIGITAL NETWORK LTD.

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Summary

  • Vacancy: —
  • Age: 20 to 30 years
  • Location: Chattogram (Chattogram Sadar)
  • Salary: Tk. 15000 – 25000 (Monthly)
  • Experience: 1 to 3 years
  • Published: 16 Mar 2025

 

Requirements

Education

  • Diploma
  • Diploma in CSE from any recognized Institute.
  • Educational qualifications will be relaxed considering the experience.

Experience

  • 1 to 3 years
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, Computer Hardware/Network Companies
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 20 to 30 years
  • Have experience in customer support or data network
  • Strong knowledge in network various Router, Switch such as Mikrotik, Cisco, etc.

Responsibilities & Context

  • Deal directly with customers either by telephone or face to face.
  • Response promptly to customer inquiries complains.
  • Monitoring total system as well as network traffic and maintaining network equipment.
  • Provide support, identify problems root causes, provide solutions accordingly and keep Records details of inquiries
  • Instant report to supervisor and key persons who are related in same working domain.
  • Overall ensure reliability of Internet service for Customer.

Compensation & Other Benefits

  • T/A, Mobile bill, Medical allowance, Performance bonus, Over time allowance
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

As per company policy, If you think you’re the right fit for this position, apply right away!

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Chattogram (Chattogram Sadar)

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To apply for this job email your details to admin@chakricircular.com