Support Engineer (ISP)

Ghatail Online

Ghatail Online

 

Ghatail Online

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Summary

  • Vacancy: 02
  • Age: 20 to 25 years
  • Location: Tangail (Ghatail)
  • Salary: Negotiable
  • Experience: At least 1 year
  • Published: 31 Jul 2024

 

Requirements

Education

  • Diploma in Engineering in Computer Engineering

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, ISP
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 20 to 25 years
  • Candidates from Tangail District will be given preference.
  • Must have experience in optical fiber network core distribution and related work.
  • Excellent understanding of IP addressing, TCP/IP networking, VLAN, Firewall, VPN, NAT, and Layer 3 network.

Responsibilities & Context

  • To be confident in handling the Systems of ISP with home & corporate Customers.
  • Maintain Customer Care Calls & Provide support over the phone and ISP client service proper delivery.
  • Troubleshooting & maintenance of optical fiber networks like WDM, DWDM, FTTx and GPON, EPON, OLT, ONU, PLC Splitter devices.
  • Maintain and develop a network monitoring system.
  • Manage the technical team.
  • Manage PPTP, PPPoE, and static Client. Knowledge of routing protocols.
  • Configure and Maintenance Mikrotik, Cisco, Juniper Router, and Switch.
  • Monitoring MRTG Graph, User Log Sever, and Prepaid billing Software of the Office.
  • Submission of monthly report to BTRC.

Compensation & Other Benefits

  • T/A, Mobile bill
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Tangail (Ghatail)

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