Support Executive (ISP Call Center)

#EANF#

Elite Computer & Technology

 

Elite Computer & Technology

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Summary

  • Vacancy: 3
  • Age: at least 18 years
  • Location: Dhaka (Khilgaon)
  • Minimum Salary: Negotiable
  • Experience: At least 1 year
  • Published: 15 Feb 2025

 

Requirements

Experience

  • At least 1 year

Additional Requirements

  • Age at least 18 years

Responsibilities & Context

Only those who want to build a career in an Broadband internet company should apply.

  • Practice speaking with a clear accent and communicating on the telephone.
  • Manage high call volumes, providing information and directing inquiries.
  • Monitor and respond to social media messages, engaging with the online community.
  • Schedule and confirm appointments, ensuring operational efficiency.
  • Understand laser and aesthetics services, addressing client queries accurately.
  • Handle client registrations efficiently.
  • Collaborate with sales and marketing for phone promotions.
  • Respond promptly to voicemail and email inquiries with detailed information.
  • Providing remote and onsite technical supports to the clients inside or outside Office.
  • Create Daily, weekly reports and presentations to effectively communicate current
  • Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
  • Mentality as 24X7 for emergency situations.

Skills & Expertise

Internet Service Provider

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Khilgaon)

Source link

To apply for this job email your details to admin@chakricircular.com