Support Executive

METL

METL

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Summary

• Vacancy: 5
• Age: 18 to 35 years
• Location: Dhaka (PanthaPath)
• Salary: Negotiable
• Experience: At least 1 year
• Published: 23 May 2024

Requirements

Education

• Higher Secondary

Experience

• At least 1 year
• The applicants should have experience in the following business area(s):
  Call Center
• Freshers are also encouraged to apply.

Additional Requirements

• Age 18 to 35 years

Responsibilities & Context

• Recording customer interactions, transactions, comments, and complaints
• Responding to customer inquiries, resolving issues, and handling complaints
• Predicting and addressing customer issues based on their behavior
• Being knowledgeable about the company’s products and services to answer customer questions
• Maintaining a positive, empathetic, and professional attitude
• Communicating with customers through various channels
• Coordinating with colleagues
• Monitoring the effectiveness of customer support
• Arranging training programs for support
• Resolve any technical issues of Mobile phone, laptop & desktops

Skills & Expertise

Computer skill

Good comunication skill

Good Coversation Skill

IT Support Service

Mobile Application

Software operating

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (PanthaPath)

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