BDCOM Online Limited
BDCOM Online Limited
BDCOM Online Limited
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Summary
- Vacancy: —
- Age: 24 to 34 years
- Location: Anywhere in Bangladesh, Cox’s Bazar …
- Minimum Salary: Negotiable
- Experience: At most 1 year
- Published: 27 Aug 2024
Requirements
Education
- Bachelor of Science (BSc)
Experience
- At most 1 year
- The applicants should have experience in the following business area(s):
ISP - Freshers are also encouraged to apply.
Additional Requirements
- Age 24 to 34 years
Responsibilities & Context
- BDCOM Online Ltd. is Looking for some support Engineers all over the Country for its Central NOC and Zone Offices who have Networking skills & have a great passion for career development in the internet and network industry.
- Provide professional and friendly support consistently via telephone, electronic help desk, and live chat with outstanding customer service skills and a dedication to the customer service experience.
- Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle inquiries and complaints Process support log, forms.
- Escalate requests and unresolved issues to the designated resource Manage customers’ accounts Record details of inquiries, comments, and complaints Record details of actions taken Manage administration Communicate and coordinate with internal departments
Skills & Expertise
CCNA (Cisco Certified Network Associate)
Compensation & Other Benefits
- Festival Bonus: 2
As Per Company Rules & Regulations.
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh, Cox’s Bazar, Dhaka, Mymensingh, Rajshahi