Telecaller

Faith Overseas Ltd.

Faith Overseas Ltd.

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Summary

• Vacancy: 2
• Location: Sylhet (Sylhet Sadar)
• Salary: Negotiable
• Experience: 1 to 2 years
• Published: 20 Oct 2024

Requirements

Education

• Bachelor/Honors

Experience

• 1 to 2 years
• The applicants should have experience in the following business area(s):
  Consulting Firms, Immigration and Education Consultancy Service
• Freshers are also encouraged to apply.

Additional Requirements

• Strong communication and interpersonal skills, with the ability to speak fluently in Bengali and English.
• Confidence in making outbound calls and engaging with students and clients over the phone.
• Basic understanding of study abroad programs and interest in the education sector.
• Ability to multitask and manage time effectively.
• A positive attitude and willingness to learn.
• Prior experience in tele-calling or customer service is a plus.

Responsibilities & Context

Company Overview:

Faith Overseas Limited, a prominent education and career consultancy in Bangladesh, is seeking a dynamic and skilled individual to join our team as a Tele-Caller. As a leading force in facilitating enrollment in top-tier universities worldwide, Faith Overseas is dedicated to empowering future leaders. We are currently seeking a highly motivated individual to join our team as a Tele-Caller.

Job Summary:

The Tele-Caller will be responsible for making outbound calls to prospective students and clients, providing information about study abroad opportunities, and guiding them through the initial stages of the application process. This role involves building relationships with potential students, answering queries, and ensuring a positive and informative interaction.

Key Responsibilities:

• Conduct outbound calls to prospective students and clients, providing information on study abroad programs and services.
• Handle inquiries and follow up with interested students regarding their study plans.
• Record call activities, maintain accurate student records, and update databases.
• Assist in answering questions related to the admission process, visa requirements, and available programs.
• Work closely with the counseling team to ensure smooth follow-up and transition of interested students.
• Build and maintain strong relationships with students through regular follow-ups.
• Provide information on upcoming education fairs, information sessions, and other recruitment activities.
• Ensure timely follow-up with prospective students and maintain a professional approach in all communications.
• Assist in administrative tasks as needed to support the overall recruitment process.

Compensation & Other Benefits

• Mobile bill, Provident fund
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Sylhet (Sylhet Sadar)

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