Telesales & Customer Care Executive

KhatiOrganic TM

KhatiOrganic TM

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Summary

• Vacancy: 5
• Age: at least 20 years
• Location: Dhaka (Kazipara, Mirpur 10)
• Salary: Tk. 11000 – 12000 (Monthly)
• Experience: At least 1 year
• Published: 30 Sep 2024

Requirements

Education

• Higher Secondary, Bachelor/Honors

Experience

• At least 1 year
• The applicants should have experience in the following business area(s):
  Food (Packaged)/Beverage, Call Center, E-commerce, Online Retail Startup

Additional Requirements

• Age at least 20 years

• Minimum one year of experience in sales and customer relationship management.
• Strong communication and interpersonal skills.
• Passion for organic and sustainable products.
• Ability to work in a fast-paced and target-driven environment

Responsibilities & Context

About KhatiOrganic: KhatiOrganic is a organic food e-commerce platform committed to providing high-quality, organic products to health-conscious consumers. Our mission is to make organic and sustainable food accessible to everyone, promoting a healthier lifestyle and a greener planet.  

Job Overview: We are currently looking for enthusiastic and target-oriented individuals to join our team as Executive – Tele-sales & Customer Relationship Management. In this role, you will play a crucial role in driving sales and building strong relationships with our valued customers. If you are passionate about organic products, possess excellent communication skills, and have a flair for sales, we encourage you to apply.

Responsibilities:

• Conduct tele-sales activities to meet and exceed individual and team targets.
• Understand customer’s needs, and recommend suitable organic products accordingly.
• Execute effective sales strategies to contribute to overall company growth.
• Build and maintain positive relationships with customers to ensure satisfaction repeated purchase and loyalty.
• Handle customer inquiries and resolve concerns in a timely and professional manner.
• Implement strategies to enhance the overall customer experience.
• Work collaboratively with the sales team and other departments to achieve common goals.
• Participate in team meetings and contribute ideas for improving sales and customer relationships.
• Maintain accurate records of sales activities and customer interactions.
• Provide regular updates on sales performance to the Manager.

Skills & Expertise

Basic Computer Knowledge

Computer skill with Microsoft Office

Internet And Email

Telesales Service

Compensation & Other Benefits

Sales incentive

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Kazipara, Mirpur 10)

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