Amader Academy

Summary

Vacancy: 6
Age: 18 to 28 years
Location: Dhaka (Baridhara J Block)
Salary: Negotiable
Experience: At least 1 year
Published: 11 Jul 2024

Requirements

Education

HSC, Bachelor/Honors, Diploma

Experience

At least 1 year
The applicants should have experience in the following business area(s):
Telecommunication
Freshers are also encouraged to apply.

Additional Requirements

Age 18 to 28 years

Responsibilities & Context

Job Description:

We are looking for a motivated Telesales Executive to join our team. The Telesales Executive will be responsible for handling customer calls, providing excellent customer service, and ensuring customer satisfaction. The perfect candidate should communicate effectively, listen attentively, and maintain a friendly and professional attitude.

Responsibilities:

Outbound and inbound calls.
Sales generate.
Answering customer inquiries and resolving issues via phone or email.
Professionally handling customer complaints.
Providing customers with product and service information.
Processing orders, forms, and applications. Identifying and escalating priority issues to the
appropriate department.
Following up with customers on their inquiries and ensuring their satisfaction.
Maintaining a positive and professional attitude towards customers at all times.
Fluency in MS Office, Excel, PowerPoint, Google Spreadsheet.

Skills & Expertise

Computer skill

Expertise on Customer Relationship Management (CRM) handling.

Good communication skills

Google drive

Google Sheets

Compensation & Other Benefits

Mobile bill, Performance bonus
Salary Review: Yearly
Festival Bonus: 2

Opportunity to work in a collaborative and creative environment.
Room for professional growth and skill development.
Competitive compensation package with additional benefits.
Other relevant perks or unique aspects of your company culture.
As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Baridhara J Block)

Source link