Telesales Executive

Penston Group

Penston Group

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Summary

• Vacancy: 2
• Age: at least 21 years
• Location: Dhaka (Banani, Uttara)
• Minimum Salary: Negotiable
• Experience: At least 1 year
• Published: 16 Mar 2025

Requirements

Education

• Bachelor of Business Administration (BBA) in Marketing, Bachelor of Arts (BA) in English, Bachelor of Business Studies (BBS)

Experience

• At least 1 year
• The applicants should have experience in the following business area(s):
  Training Institutes, Immigration and Education Consultancy Service, Direct Selling/Marketing Service Company, Call Center, Educational Technology (Edtech) Startup

Additional Requirements

• Age at least 21 years

• Strong communication skills in English, with a preferred minimum IELTS Speaking band score of 6.5.

Responsibilities & Context

Penston Academy of International Studies provides International Pre-University and Postgraduate courses for students in Bangladesh. We offer British Higher Education Qualifications which provide a pathway to students who wish to study abroad in the UK, Canada, Australia, USA and Malaysia.

Job Summary:

We are seeking a motivated and dynamic Telesales Executive to join our sales team. The Telesales Executive will be responsible for generating sales over the phone, managing clients and providing excellent customer service. The ideal candidate will have a passion for sales, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:

• Make outbound calls to prospective and existing clients to promote products and services.
• Generate leads through various channels, including cold calling and convert the call for the office visit.
• Identify and understand client needs and provide appropriate solutions.
• Build and maintain strong relationships with clients to ensure repeat business and client loyalty.
• Work closely with the sales team and other departments to develop effective sales strategies.
• Achieve daily call targets and meet or exceed monthly sales targets.
• Manage client inquiries, resolve issues, and provide exceptional customer service to ensure client satisfaction.
• Prepare and submit regular sales reports to management, including call logs, sales summaries, and feedback on market conditions.

Skills & Expertise

Customer Relation

Customer Support/ Client Service

Good Communication Skill (Bangla and English)

MS Office

Sales & Marketing

Study Abroad Industry

Tele Marketing

Tele Sales

Compensation & Other Benefits

• Mobile bill, Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banani, Uttara)

Job Highlights

• Convert leads into office visits and prospective clients through telesales.
• Competitive salary with performance-based incentives.
• Friendly and supportive work environment.
• Professional development opportunities.

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