Teller (HR Contract)

Ø  Process routine customer transactions accurately and efficiently, including cash deposits, withdrawals, transfers, and cheque encashment.

Ø  Maintain and balance a cash drawer daily, ensuring that cash levels are within the assigned limit and that there are no discrepancies at the end of the day.

Ø  Verify customer identification, signatures, and account details to prevent fraud and ensure transaction security.

Ø  Provide prompt, courteous, and professional service to all customers, addressing their basic inquiries and guiding them to appropriate departments for complex needs.

Ø  Issue various banking instruments, such as pay orders, demand drafts, etc as per customer requests.

Ø  Handle and count currency, coin, and cheques quickly and accurately.

Ø  Adhere strictly to all bank policies, procedures, and regulatory requirements.

Ø  Maintain a neat and organized workstation

Ø  CTR & STR preparation as per BFIU guidelines.

Ø  Follow the guideline of internal control and compliance instruction issued by Bangladesh Bank & OBPLC CHQ and ensure daily, weekly, monthly and quarterly functional checklist.

Ø  Achieve KPI targets like deposit, Accounts, Credit Cards, Loan and others.

Ø  Promote and advise customers on Bank’s Product & Services.