FlyGer Holidays Ltd.

Summary

Vacancy: 2
Age: 24 to 35 years
Location: Dhaka, Dhaka (DOHS Banani)
Minimum Salary: Negotiable
Experience: At least 1 year
Published: 30 Sep 2024

Requirements

Education

Diploma in Hotel Management

HSC or equivalent
Training/Trade Course: NHTTI (preferred) or any advanced GDS-related certification

Experience

At least 1 year
The applicants should have experience in the following business area(s):
Airline, Travel Agent, GSA, Immigration/Visa Processing
Freshers are also encouraged to apply.

Additional Requirements

Age 24 to 35 years

A GDS expert with at least 1 year of advanced-level reservation and ticketing experience on Sabre systems (experience with other systems will be considered a plus).
Skills Required: Sabre, Amadeus, Travelport, GDS systems A bachelor’s degree in a related field, such as Tourism, Hospitality, or Business Administration, is preferred.

Responsibilities & Context

GDS Expert – Sabre Red 360

Role Description: FlyGer Holidays Ltd. in Dhaka is hiring a full-time, on-site GDS Expert specializing in Sabre. Responsibilities include managing Sabre GDS tasks like reservations, fare calculations, ticketing, and customer support. Strong communication skills and proven customer service experience are required.

Job Responsibilities:

Respond promptly to customer queries at the office or from home.
Conduct fare searches, provide fare quotes, make bookings, issue tickets, re-issue tickets, cancel, VOID tickets, and process refunds.
Stay updated on airline/travel notices and circulars, and share relevant updates with others.
Maintain a positive working relationship with airlines and GDS personnel.
Provide excellent customer service and possess strong communication skills.
Offer support to the Visa and Package Tour Processing sectors as needed.
Be knowledgeable of airline terms and conditions, as well as ADM/ACM policies.
Understand international ticketing rules and regulations.
Have a good understanding of airline schedules and processes.
Manage corporate clients through email and other communication methods.
Demonstrate the ability to work independently and as part of a team.

Skills & Expertise

Air Ticketing and Visa processing.

Customer Service

GDS (GalileoTravelport

GDS (SABRE

hotel reservation

online travel agency

Reservation/ Ticketing

Tour and Travel Agency

Travel management

Visa Processing

Employment Status

Full Time

Job Location

Dhaka, Dhaka (DOHS Banani)

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