Ticketing & Visa Executive Officer

TicketBooking.com

TicketBooking.com

 

TicketBooking.com

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Summary

  • Vacancy: 10
  • Age: 25 to 30 years
  • Location: Dhaka (Mirpur Section 11)
  • Salary: Tk. 20000 – 30000 (Monthly)
  • Experience: 3 to 5 years
  • Published: 29 Jun 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • 3 to 5 years

Additional Requirements

  • Age 25 to 30 years

Responsibilities & Context

Responsibilities & Context

  • Excellent knowledge about reservation & ticketing (preferred knowledge in galileo),Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.
  • Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
  • Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
  • Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
  • Long term relationship buildup with client for future business.
  • Any other job assigned by top management.Experience in web based airlines reservation systems.
  • Take initiatives to achieve the sales & collection target of the company.
  • Maintain relation / liaison with all air lines offices and air ticket agents Update information collected from airport for entrance and departure and related matters.
  • Plan and produce a tactical sales call plan each week with an update of the previous week.
  • Multi-functional skill is pre-requisite criteria for this position

Skills & Expertise

GDS (GalileoTravelport

Tour and Travel Agency

Tourist visa processing

Employment Status

Full Time

Job Location

Dhaka (Mirpur Section 11)

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