TicketBooking.com

Summary

Education

Experience

Additional Requirements

Excellent knowledge about reservation & ticketing (preferred knowledge in galileo),Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.
Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
Long term relationship buildup with client for future business.
Any other job assigned by top management.Experience in web based airlines reservation systems.
Take initiatives to achieve the sales & collection target of the company.
Maintain relation / liaison with all air lines offices and air ticket agents Update information collected from airport for entrance and departure and related matters.
Plan and produce a tactical sales call plan each week with an update of the previous week.
Multi-functional skill is pre-requisite criteria for this position

GDS (GalileoTravelport

Tour and Travel Agency

Tourist visa processing

Full Time

Dhaka (Mirpur Section 11)