Ticketing Reservation Officer

Flyghuri Aviation

 

Flyghuri Aviation

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Summary

• Vacancy: 5
• Age: 25 to 30 years
• Location: Dhaka (Naya Paltan)
• Minimum Salary: Negotiable
• Experience: At least 2 years
• Published: 19 Aug 2024

 

Requirements

Experience

• At least 2 years

Additional Requirements

• Age 25 to 30 years

Experience

• At least 2 year minimum

• The applicants should have experience in the following business area(s):

Airline, Travel Agent,

• Freshers are also encouraged to apply.

Additional Requirements

• Expert: GDS Airline Ticketing & reservation (Domestic, International & Umrah), Creating PNR, Issuing and Reissuing with Refund Tickets using GDS (Galileo, Saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.

Responsibilities & Context

Responsibilities & Context

• Sell Tickets and Reservation.

• Market Visit, client hunt, creating market opportunity. Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
• Provide periodic air product training to Sales Department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
• Participate in post tour review meetings.
• Monitor market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low cost carriers, airline contracts and consolidators.
• Monitor competitors and awareness of other tour operator air business models.
• Proactively look for opportunities to optimize margin and improve guest value.
• Stay informed of regulatory and security issues and escalate where necessary.
• Oversee quality control – ensure best practice is adopted to minimize air reservation errors.
• Increase sell by informing customers of additional services or special packages, such as Umrah packages, tour packages, or upgraded seats/accommodations.
• Manage Daily Official works.
• Manage corporate clients through emails and other ways of communication.
• Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
• All other duties as directed by the Higher Management.
• Produce monthly P&L report, schedule of deposits & other KPI’s as required relating to department activity.
• Sorting out issues that may increase bookings or reservations.
• Report to: Operations Manager.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Naya Paltan)

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