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Tour Manager (Inbound & Outbound )

HAOR-AIR TRAVELS LIMITED.

HAOR-AIR TRAVELS LIMITED.

 

HAOR-AIR TRAVELS LIMITED.

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Summary

  • Vacancy: 3
  • Age: 32 to 50 years
  • Location: Dhaka (Uttara Model Town)
  • Salary: Tk. 50000 – 70000 (Monthly)
  • Experience: 3 to 7 years
  • Published: 16 Jul 2024

 

Requirements

Education

  • Bachelor/Honors

Tourism Related Course

  • Jahangirnagar University,University of Dhaka,BRAC University,North South University,East West University students will get preference

Experience

  • 3 to 7 years
  • The applicants should have experience in the following business area(s):
    Travel Agent, Tour Operator, Travel Startup

Additional Requirements

  • Age 32 to 50 years
  • Industry Experience: Minimum of 3-5 years of experience in the travel and tourism industry, with a focus on managing both inbound and outbound tours.
  • Proven track record of developing and executing successful tour itineraries.
  • Experience in handling international travel logistics, including bookings, transportation, accommodations, and activities.
  • Client Management: Demonstrated ability to manage client relationships effectively, ensuring high levels of customer satisfaction.
  • Experience in addressing and resolving issues and emergencies that arise during tours.
  • Sales and Marketing: Experience in promoting and selling tour packages to potential clients. Proficiency in developing marketing strategies to attract and retain clients.

Responsibilities & Context

  • Develop Tour Itineraries: Tailor tour itineraries and schedules to meet the specific interests and preferences of each group.
  • Book Travel Arrangements: Handle the booking of transportation, accommodations, meals, and activities to ensure a smooth and enjoyable tour experience.
  • Local Coordination: Coordinate with local guides, service providers, and attractions to provide a seamless experience. Client Communication and Preparation·
  • Pre-Tour Communication: Communicate with clients before their arrival to confirm details and preferences.
  • Pre-Tour Information: Provide clients with essential pre-tour information, including packing lists, cultural guidelines, and any other necessary preparations.
  • Itinerary Execution: Ensure the timely and smooth execution of the tour itinerary.
  • On-the-Ground Logistics: Manage on-the-ground logistics such as transportation and accommodation check-ins.
  • Issue Resolution: Address any issues or emergencies that arise during the tour promptly and efficiently.
  • Client Feedback: Collect feedback from clients at the end of the tour to identify areas for improvement and enhance future tours.
  • Research and Design: Research and design international tour packages that cater to a diverse range of interests and preferences.
  • Marketing and Sales: Promote tours to potential clients through effective marketing and sales efforts. Client Preparation for International Tours·
  • Booking Management: Handle bookings, payments, and confirmations for international tours.
  • Pre-Departure Briefings: Provide pre-departure briefings, covering visa requirements, health precautions, cultural etiquette, and other necessary information. Logistics and Coordination for International Tours·
  • International Arrangements: Arrange and confirm international transportation, accommodations, and activities.
  • Partner Collaboration: Collaborate with international partners and service providers to ensure seamless tour operations. Emergency Handling and Support·
  • Emergency Management: Handle emergencies and unexpected issues, such as lost passports or medical emergencies, effectively.
  • Authority Coordination: Coordinate with local authorities and embassies when necessary to ensure client safety and compliance with local regulations.
  • Client Relationships: Maintain strong relationships with clients to encourage repeat business and positive word-of-mouth referrals.

Skills & Expertise

GDS (GalileoTravelport

GDS (SABRE

hotel booking

Tour and Travel Agency

Tour Package

Tourist visa processing

Compensation & Other Benefits

  • T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Uttara Model Town)

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