Ventura Properties Limited. is hiring Assistant Manager – Customer Service (Collections) | Join

Requirements

Education

Bachelor’s degree from a reputed university; MBA/EMBA will be an advantage.

Experience

3 to 6 years
The applicants should have experience in the following business area(s): Real Estate

Additional Requirements

3–6 years of relevant experience in customer service, collections, banking, financial services or the real estate sector.

Exceptional communication and interpersonal skills, with a proven ability to handle upmarket clients delicately and professionally.

Strong follow-up, negotiation, and problem-solving skills to ensure timely collection without compromising client relationships.

Good knowledge of MS Office, particularly Excel.

Responsibilities & Context

Ventura Properties Limited, a leading Real Estate Company, is seeking a smart, dynamic and committed individuals.
Responsibilities:

Build and maintain cordial relationships with customers.

Maintain proactive, polite communication with customers regarding payment schedules, upcoming installments, and outstanding balances.

Monitor installment schedules and ensure timely collection of payments.

Follow up tactfully with customers regarding due and overdue installments.

Maintain payment records and prepare outstanding reports.

Coordinate seamlessly with Accounts, Sales, Legal, and other departments to resolve payment collection and customer issues.

Address customer queries promptly and provide premium support throughout the project lifecycle, including project handover activities.

Skills & Expertise

Other Relevant Skills

Customer Relationship
convincing customers
Real Estate Customer Service
Reporting and Documentation
Microsoft Office

Compensation & Other Benefits

Excellent remuneration package together with good career prospects awaits the deserving candidate.

Employment Status

Full Time

Job Location

Dhaka (Gulshan)