Visa Assistance cum Travel Consultant

Green Delta Insurance Company Limited

Green Delta Insurance Company Limited

 

Green Delta Insurance Company Limited

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Summary

  • Vacancy: 1
  • Location: Dhaka (Mohakhali)
  • Maximum Salary: Negotiable
  • Experience: At least 3 years
  • Published: 24 Sep 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 3 years
  • The applicants should have experience in the following business area(s):
    Travel Agent, Immigration/Visa Processing

Responsibilities & Context

Company Overview:

GD Assist Ltd., a subsidiary of Green Delta Insurance Company Limited, specializes in delivering comprehensive travel services tailored to meet the diverse needs of our clients. We offer seamless visa assistance, air ticket booking, hotel accommodations, and ground transportation at competitive rates, ensuring a smooth and hassle-free travel experience. With a commitment to providing top-tier support, our team leverages global partnerships to offer world-class solutions, making your travel plans efficient and worry-free.

At GD Assist, we pride ourselves on delivering excellence, covering all aspects of your journey from start to finish.

Position Overview:

We are seeking a dedicated and client-focused Assistant Relationship Manager to join our Medical Value Travel (MVT) department. The successful candidate will support our clients throughout their medical travel journey, ensuring a high level of service and satisfaction. This role requires strong interpersonal skills, and the ability to manage multiple client relationships effectively.

Key Responsibilities:

1.     Visa Assistance:

  • Assist clients with visa applications, ensuring accurate preparation and submission of documents.
  • Provide up-to-date information on visa regulations, embassy appointments, and processing times for various countries.
  • Guide clients through the visa process, offering solutions to any queries.
  • Track visa applications and keep clients informed on status changes.

2.     B2B Travel Consultation:

  • Build and maintain strong relationships with B2B clients, offering tailored travel and visa solutions.
  • Provide travel advice, including flight, hotel, and transportation options, using your GDS expertise.
  • Coordinate with airlines, hotels, and service providers to ensure smooth travel arrangements.

3.     GDS System Proficiency:

  • Use the Global Distribution System (GDS) to search for and book flights, hotels, and other travel-related services.
  • Ensure efficient and accurate bookings, addressing any changes or issues promptly.

4.     Customer Service:

  • Engage with customers to resolve visa and ticket-related concerns, offering personalized support.
  • Provide prompt follow-up on inquiries, offering travel advisories and destination-specific information.
  • Ensure excellent communication with clients throughout their journey to ensure satisfaction.

5.     Documentation & Compliance:

  • Maintain detailed records of visa applications and travel bookings.
  • Ensure compliance with visa regulations and company policies, providing accurate reports on success rates and client feedback.

Skills & Expertise

Air Ticketing and Visa processing.

Corporate Sales (B2B Business)

Customer Support/ Client Service

GDS (GalileoTravelport

hotel reservation

online travel agency

Ticketing & Reservation

Travel and Tourism

visa processing expert

Visa submission procedure

Compensation & Other Benefits

  • Tour allowance, Medical allowance, Performance bonus, Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2
  • As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mohakhali)

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To apply for this job email your details to admin@chakricircular.com