VISA COUNSELOR

ARM Tours and Travel

ARM Tours and Travel

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Summary

• Vacancy: —
• Location: Dhaka
• Salary: Negotiable
• Experience: At least 2 years
• Published: 12 Nov 2024

Requirements

Experience

• At least 2 years
• The applicants should have experience in the following business area(s):
  Travel Agent

Additional Requirements

Job Profile:

Education: Bachelor’s degree in any discipline (preferably in Business, International Relations, or Tourism & Hospitality Management).

Experience: Minimum 2 years of experience in visa consultation or a related field. Previous experience with embassies, travel agencies, or immigration services is preferred.

Skills:

• Strong understanding of visa regulations and procedures for various countries.

• Excellent communication skills in English and Bangla (both written and verbal).

• Strong organizational skills with the ability to handle multiple tasks and deadlines.

• Problem-solving abilities to assist clients with complex cases.

• Strong attention to detail and accuracy.o Proficiency in MS Office (Word, Excel, Outlook).

• Customer service-oriented, with the ability to handle client queries patiently and professionally.

  Other Requirements:

• Ability to work in a fast-paced environment.

• Proactive and self-motivated attitude.

• Strong interpersonal skills to interact with clients and embassy personnel.

• Professional appearance and behavior.

Responsibilities & Context

ARM Tours and Travel is a renowned provider of comprehensive travel solutions, offering tours, travel, and visa consultation services to clients across the globe. With a commitment to delivering exceptional customer service, we help individuals and businesses navigate complex visa processes and plan memorable trips.

Job Description:

The Visa Counselor will play a key role in guiding clients through visa applications, ensuring smooth processing, and offering up-to-date advice on visa requirements and procedures for various countries. The ideal candidate should have excellent customer service skills and a thorough understanding of visa processes. 

Key Responsibilities:

• Client Consultation: Provide professional visa consultation services to clients regarding application requirements, processes, and timelines.

• Application Processing: Assist clients in preparing and submitting visa applications, ensuring all required documents are accurate and complete.

• Documentation Review: Verify client documentation to ensure compliance with visa regulations and provide recommendations to improve the chances of approval.

• Communication with Embassies/Consulates: Liaise with embassies, consulates, and relevant government agencies to obtain the most up-to-date visa requirements and to follow up on submitted applications.

• Problem Solving: Resolve any visa-related issues or client concerns, ensuring a smooth application process.

• Follow-up: Keep clients informed of the progress of their applications and notify them of any additional requirements or updates.

• Research & Updates: Stay informed of changes in visa regulations and policies across different countries and update clients accordingly.

• Customer Service: Provide excellent service to clients, maintaining a high level of professionalism and ensuring satisfaction.

• Record Management: Maintain organized records of client applications, correspondences, and visa outcomes.

Compensation & Other Benefits

Benefits:

• Competitive salary and bonus structure.

• Opportunity for professional growth in the travel and tourism industry.

• Friendly and collaborative work environment.

• Health benefits and annual leave.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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