The Travel Group

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Summary

Experience

1 to 3 years
The applicants should have experience in the following business area(s):
Travel Agent, Tour Operator, Transport Service, Travel Startup
Freshers are also encouraged to apply.

Additional Requirements

Review visa applications, verify documents, and ensure that applicants meet all visa requirements.
Interview visa applicants to assess eligibility for travel or immigration to the destination country.
Input and manage application data in visa processing systems. Approve or deny applications based on established criteria.
Ensure the authenticity of documents such as passports, employment letters, and financial records submitted by applicants.
Identify and mitigate cases of visa fraud, ensuring applicants provide accurate and honest information.
Stay updated on visa and immigration laws, ensuring decisions are in line with current regulations.
Provide clear and helpful communication to visa applicants about the status of their applications or additional steps required.
Work with other departments and agencies to gather required information or to escalate complicated cases.
Identify customer needs, clarify information, investigate issues, and provide effective solutions or alternatives.
Monitor and maintain high standards in call handling and email response practices.
Ensure the team meets qualitative and quantitative targets, focusing on customer satisfaction.
Take an active role in the development and implementation of customer support strategies.

Salary Review: As per performance

Mobile bill, Tour allowance, Performance bonus

Work at office

Full Time

Dhaka (Farmgate)

To apply for this job email your details to admin@chakricircular.com