Smart Technologies (BD) Ltd
Smart Technologies (BD) Ltd
Smart Technologies (BD) Ltd
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Summary
- Vacancy: 01
- Location: Dhaka
- Maximum Salary: Negotiable
- Experience: 1 to 3 years
- Published: 12 Nov 2024
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
Experience
- 1 to 3 years
- The applicants should have experience in the following business area(s):
Software Company, IT Enabled Service, Computer Hardware/Network Companies, Food (Packaged)/Beverage
Additional Requirements
Zimbra Server.
Hardware and Networking.
Mail Route Configuration.
Firewall Administration.
System Configuration and Maintenance.
Responsibilities & Context
Zimbra Installation and Maintenance:
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Install, configure, and maintain Zimbra Mail Server on Linux (CentOS and RedHat)platforms.
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Perform regular updates, patches, and version upgrades for Zimbra mail systems to ensure stability, security, and performance.
Mail Server Management:
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Develop, implement, and manage Zimbra mail server solutions, ensuring high availability, scalability, and fault tolerance.
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Administer mail flow policies, email routing, and ensure proper configuration of SMTP, POP, and IMAP protocols.
Security Configuration and Administration:
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Configure and enforce security policies on Zimbra mail systems, ensuring secure email transmission and protection from spam, viruses, and phishing.
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Implement encryption (SSL/TLS) for Zimbra to ensure secure communication.
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Regularly audit email security and implement necessary measures to safeguard against unauthorized access.
Backup and Disaster Recovery Planning:
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Plan and implement regular backup procedures for Zimbra mail data, including user accounts, emails, and system configurations.
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Develop and test disaster recovery strategies to ensure minimal downtime in the event of system failure or data loss.
Network Integration and Performance Monitoring:
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Collaborate with network engineers to plan and integrate Zimbra mail servers into the existing network infrastructure.
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Monitor system performance, including server load, mail queue, and resource utilization, to identify bottlenecks and optimize system efficiency.
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Ensure Zimbra operates effectively within the network and performs load balancing if required.
Email Application Virus Protection:
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Maintain and customize email applications for virus protection, integrating antivirus and anti-spam technologies into Zimbra to ensure emails are scanned and filtered for threats.
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Regularly update virus definitions and security patches to safeguard against new threats.
System Monitoring and Incident Response:
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Continuously monitor Zimbra server logs, mail queues, and system alerts to detect issues proactively.
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Respond to critical incidents, including email system outages or performance degradation, ensuring timely resolution.
Capacity Planning and System Tuning:
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Administer server performance by analyzing the utilization of hardware and system resources.
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Plan for server capacity needs based on usage patterns and expected growth.
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Tune Zimbra system configurations to enhance performance and ensure optimal resource allocation.
Technical Documentation and Reporting:
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Develop and maintain clear and comprehensive documentation for Zimbra server configurations, troubleshooting steps, and security measures.
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Prepare reports on system performance, security audits, and any incidents for internal stakeholders.
User Support and Troubleshooting:
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Provide technical support to end-users for email-related issues, including mailbox configuration, email delivery, and spam filtering problems.
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Troubleshoot and resolve complex email system issues related to Zimbra, including mail flow, server connectivity, and user account issues.
Compliance and Best Practices:
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Ensure Zimbra systems are configured in compliance with relevant security regulations and corporate policies.
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Stay updated on industry best practices for email security, system administration and data protection, ensuring Zimbra is always aligned with these standards.
Collaboration and Coordination:
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Work closely with the IT infrastructure team to integrate Zimbra into overall system architecture, including file servers, directory services (LDAP), and other critical applications.
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Collaborate with other teams on security audits and vulnerability assessments to ensure the Zimbra infrastructure is protected.
SLA Management and Service Delivery:
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Ensure the timely delivery of email services as per defined Service Level Agreements (SLAs).
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Monitor Zimbra’s availability and performance to meet organizational requirements and ensure minimal service interruptions.
Compensation & Other Benefits
- Mobile bill, Medical allowance, Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka