Zone Sparks Limited Customer Care Executive (Sales & Marketing)
Requirements
Education
- Bachelor of Business Administration (BBA) in Marketing
- Master of Business Administration (MBA) in Service Marketing
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company, Call Center, E-commerce
Additional Requirements
- Age 24 to 28 years
Responsibilities & Context
- Engage with customers across multiple online platforms including Facebook, company website, YouTube, Instagram, and WhatsApp.
- Respond promptly to customer inquiries, concerns, and requests via messaging, phone calls, and other communication channels.
- Handle a minimum of 500-600 inbound and outbound phone calls and respond to approximately 2,000 messages daily across all platforms.
- Have a sound knowledge of Digital Marketing to support marketing campaigns and online engagement.
- Manage product inventory and ensure proper organization of office stock.
- Assist in online marketing efforts by promoting products and services to potential customers.
- Maintain and update website inventory in alignment with social media listings to ensure consistent product availability and information.
- Collaborate with other teams to enhance customer engagement strategies.
- Prepare and submit daily sales reports to the Admin to track performance and identify improvement areas.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka (Uttara Sector 13)
To apply for this job email your details to simranahmedsim@gmail.com