Tech Point - Banasree
Requirements
Education
- Bachelor of Arts (BA)
- Minimum B.A. (Hon`s) in English
- IELTS Score: Minimum 6.0
- Candidates with higher IELTS scores will be given priority
Experience
- 2 to 5 years
- The applicants should have experience in the following business area(s): Artificial Intelligence (AI) Startup, Business-to-Business (B2B) Software and Services Startup, IT Enabled Service, Software Company
Additional Requirements
- Age 20 to 35 years
- Only Female
Additional Requirements
- Only Female Candidates are allowed to apply
- Excellent spoken English and Bangla communication skills
- Neutral and professional accent with a clear voice and pleasant tone
- Strong active listening and customer handling skills
- Ability to communicate confidently with local and international clients
- Experience in sales, customer care, telemarketing, business development, or client relationship management will be preferred
- Ability to work independently and as part of a team
- Strong negotiation and persuasion skills
- Good computer knowledge including MS Office, Email, CRM, and Online Meeting Platforms
- Willingness to work in shifts and on public holidays when required
Voice Quality
- Neutral and appropriate accent
- Clear voice and pleasant tone
- Professional telephone etiquette
- Confident and customer-friendly communication
Listening Skills
- Ability to understand customer requirements quickly
- Strong active listening capability
- Ability to identify customer pain points and provide suitable solutions
Communication Skills
- Oral fluency in English and Bangla
- Professional email and phone communication
- Strong presentation and interpersonal skills
- Ability to communicate effectively with local and international clients
Sales Expertise (Highly Preferred)
- Proven experience in selling Website Design & Development Services
- Experience selling ERP, POS, CRM, HRM, Inventory Management, and Custom Software Solutions
- Experience selling eCommerce Websites and Mobile Applications
- Ability to identify customer requirements and recommend suitable software solutions
- Experience handling international clients and software projects
- Ability to prepare quotations, proposals, and business presentations
- Strong follow-up and sales closing skills
Skills & Expertise
- Customer Care
- Customer Service
- Sales & Marketing
- Business Development
- International Client Handling
- Client Relationship Management
- Lead Generation
- Telemarketing
- English Communication
- Business Communication
- Website Sales
- Software Sales
- ERP Sales
- POS Sales
- CRM Sales
- Proposal Writing
- Email Communication
- Microsoft Office
Responsibilities & Context
Job Overview
Tech Point is looking for smart, confident, energetic, and customer-focused Female Candidates for the position of Sr. Executive / Executive – Sales & Customer Care.
The ideal candidate will be responsible for handling local and international clients, generating sales opportunities, promoting software solutions, and maintaining excellent customer relationships. Candidates with strong English communication skills and experience in selling Website Design & Development, ERP, POS, and Software Solutions will receive priority.
Job Responsibilities
- Handle inbound and outbound customer communications
- Communicate with local and international clients via Phone, Email, WhatsApp, Zoom, Google Meet, and other online platforms
- Promote and sell Website Design & Development Services
- Generate new business opportunities from local and international markets
- Sell ERP, POS, CRM, HRM, Inventory Management, eCommerce, and Custom Software Solutions
- Understand customer requirements and coordinate with the development team
- Prepare project proposals, quotations, and presentations
- Follow up with prospective clients and convert leads into customers
- Maintain strong relationships with existing clients
- Resolve customer concerns professionally and ensure client satisfaction
- Maintain customer databases and communication records
- Prepare daily, weekly, and monthly sales reports
- Achieve monthly sales targets and business objectives
To apply for this job email your details to apply@chakricircular.com