Call Center Executive

Ps Corporation.

Requirements

Education

Bachelor of Arts (BA)

Experience

2 to 3 years
The applicants should have experience in the following business area(s): E-commerce

Additional Requirements

Age 22 to 30 years
Only Male

Responsibilities & Context

Handle incoming and outgoing customer calls professionally.
Respond to customer inquiries and provide accurate information about products/services.
Resolve customer complaints and issues efficiently and courteously.
Maintain a positive, empathetic, and professional attitude toward customers.
Follow up with customers when required and ensure proper resolution of their concerns.
Record customer interactions, feedback, and relevant information in the company system.
Achieve assigned call, sales, customer service, or performance targets.
Coordinate with relevant departments to resolve customer-related issues.
Maintain proper knowledge of company products, services, policies, and procedures.
Skills & Expertise

Other Relevant Skills

Call Center Operation
Client Service/ Marketing
Customer Service

Workplace

Work at office

Employment Status

Full Time

Gender

Only males are allowed to apply.

Job Location

Dhaka (Mirpur)

To apply for this job email your details to apply@chakricircular.com