Naturo
Requirements
Education
Bachelor/Honors
Experience
At least 1 year
The applicants should have experience in the following business area(s): E-commerce
Freshers are also encouraged to apply.
Additional Requirements
Age At least 20 years
Only Male
Strong interpersonal skills and a customer-centric attitude.
Ability to handle high call volume with professionalism.
Basic computer skills (MS Office, CRM software, WhatsApp).
Fresh graduates are encouraged to apply.
Prior call center experience is desirable.
Responsibilities & Context
Handle inbound calls and respond to customer queries courteously and professionally.
Make outbound calls for follow-ups, order confirmations, and customer support.
Respond to customer messages on social media and other digital channels.
Maintain accurate customer records and update CRM or internal systems.
Ensure timely resolution and follow-up of customer issues.
Meet daily performance targets and quality standards.
Assist in improving customer care processes.
Skills & Expertise
Customer Relationship
Outbound and Inbound Calls
Social Media Management
Other Relevant Skills
Call Center Operation
Client Service/ Marketing
CRM skills
Customer Service
Social Media Management
Outbound and Inbound Calls
Compensation & Other Benefits
Festival Bonus: 2
-Yearly increment
-Lunch Partially Subsidize
-Morning Snacks Fully Subsidize
-Prayer break
-Performance bonus
-Sales Incentive
-Festival Bonus: 2 (Eid)
-Annual, casual, Sick Leave Allocation
-Public Holiday
-Positive Islamic Environment
Workplace
Work at office
Employment Status
Full Time
Gender
Only males are allowed to apply.
Job Location
Dhaka
To apply for this job email your details to apply@chakricircular.com