Call Centre Executive

Bangladesh Foundry & Engineering Works Ltd.

Bangladesh Foundry & Engineering Works Ltd.

 

Bangladesh Foundry & Engineering Works Ltd.

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Summary

  • Vacancy: 02
  • Age: 23 to 30 years
  • Location: Anywhere in Bangladesh
  • Salary: Tk. 12000 – 15000 (Monthly)
  • Experience: At least 1 year
  • Published: 3 Jun 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, Consulting Firms, Direct Selling/Marketing Service Company, Call Center
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 23 to 30 years

Responsibilities & Context

  • Call Center executive takes inbound and makes outbound calls with customers.
  • Tele marketing.
  • Customer service.
  • Desk job service.
  • Manage of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers.
  • Keep records of all conversations in our call center database.

Skills & Expertise

Call Center

Front Desk

Sales Marketing

Compensation & Other Benefits

  • Mobile bill, Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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