Uttara Motors Ltd.

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Summary

Education

Experience

At least 3 years
The applicants should have experience in the following business area(s):
Automobile

Attract potential Customers and provide them information regarding Products, Service, Spare Parts, after Sales Service etc. over phone.
Handle and resolve Customer complaints by clarifying/guiding properly in well manner.
Invite to the Customers to get the Service to grow the business volume.
Maintain and updating existing and potential Customer data.
Answering all relevant questions to the Customer about our Services.
Follow up Customers & interact & generate reports also forwarded to concerned department (Sales, Service & Parts).
Prepare CSI (Customer Satisfaction Index) & SSI (Sales Satisfaction Index) report on monthly basis and forwarded to concern department.
Providing information to the Customers regarding latest products lunched as well as recent change in prices if any.
Improve Customer retention rate by convincing them in proper manner.
Follow up Customer complaints and to ensure the appropriate Service as per Customer’s requirement.
To operate help line numbers for solving Customers complains by communicating with Branch and Dealers etc.
Receiving Customer query about Sales, Service & Parts
To make Customers feedback report on the basis of Sales, Service & Spare Parts.
Any other jobs as assigned by the Management from time to time.

Attractive remuneration and other frings benefist will be offered for the deservicng candidate.

Full Time

Only Female

Dhaka