Assistant Engineer – Home Support

Amber IT Ltd.

Amber IT Ltd.

 

Amber IT Ltd.

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Summary

  • Vacancy: —
  • Age: 20 to 35 years
  • Location: Anywhere in Bangladesh
  • Salary: Negotiable
  • Experience: 1 to 2 years
  • Published: 25 Aug 2024

 

Requirements

Education

  • Diploma in Engineering, Bachelor of Science (BSc)

Experience

  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, ISP
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 20 to 35 years

Responsibilities & Context

  • Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point and diagnose problems.
  • Knowledge about different Routing Protocols and Tunnels.
  • Ensure technical support to clients according to online ticketing system.
  • Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
  • Provide onsite technical support if needed. Maintaining NMS and bandwidth usage against requirement.
  • Network performance monitoring and reporting.
  • Work on shifts and weekends.
  • Other responsibilities provided by management time to time.

Compensation & Other Benefits

  • T/A, Mobile bill, Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2

Leave Encashment

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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