Butterfly Marketing Limited
Butterfly Marketing Limited
Butterfly Marketing Limited
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Summary
- Vacancy: 3
- Location: Chattogram, Dhaka …
- Salary: Negotiable
- Experience: 2 to 4 years
- Published: 27 Aug 2024
Requirements
Education
- Bachelor of Science (BSc) in Electrical & Electronic Engineering, Bachelor of Science (BSc)
Experience
- 2 to 4 years
- The applicants should have experience in the following business area(s):
Electronic Equipment/Home Appliances
Responsibilities & Context
- Develop DSC and ASC as per guideline set by management
- Provide guide line on service repair process and implementation system for product service
- Plan for improving revenue through out of warranty jobs and spare parts business
- Visit ASC & showroom as per visit calendar, and provide guideline on improvement areas and findings
- Performance Monitoring and Set Action Plan
- Financial target VS achievement relating to out of warranty jobs and spare parts
- Spare parts fulfillment for ASC and DSC as per requirement
- Monitor RTAT (Repair Turn Around Time) report
- Regularly monitor customer issues other than that has arose 1st time notification or non-product related in nature
- NPS improving· Training and Development· Prepare training calendar for ASC Manpower
- As per organization policy maintain administrative works for the zone
- Inform supervisors on any issue arising that is out of scope
- Any relevant task assigned by management
Skills & Expertise
Consistent Performer
Customer Handling Problem solving
Result Driven
Team building and leading
Compensation & Other Benefits
- Mobile bill, Profit share, Provident fund, Gratuity, Insurance
- Salary Review: Yearly
- Festival Bonus: 3
As per company policy
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Chattogram, Dhaka, Sylhet