SUO XI Healthcare
SUO XI Healthcare
SUO XI Healthcare
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Summary
- Vacancy: 10
- Location: Dhaka (Shantinagar)
- Salary: Negotiable
- Published: 25 Sep 2024
Responsibilities & Context
We are a leading healthcare facility committed to providing exceptional patient care and service.
As part of our efforts to enhance our patient experience, we are seeking dedicated and compassionate individuals to join our team as Call Centre Representatives.
Respond to incoming calls from patients, their families, and healthcare professionals, providing courteous and efficient assistance.
Handle inquiries, appointment scheduling, and registration processes accurately and efficiently.
Provide accurate and up-to-date information about hospital services, facilities, and policies to callers.Direct calls to the appropriate departments or personnel within the hospital as needed.
Ensure all calls are documented properly and maintain a comprehensive call log.Collaborate with other departments to resolve patient issues or concerns.Adhere to call centre protocols and standards to ensure high-quality service delivery.
Handle sensitive and confidential patient information with utmost professionalism and confidentiality.Participate in training sessions and continuous professional development activities to enhance knowledge and skills.
Employment Status
Full Time
Job Location
Dhaka (Shantinagar)