Operation In-charge/Zonal In-Charge

Neways International Company Limited

Neways International Company Limited

Neways International Company Limited

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Experience: At least 3 years
  • Published: 20 Oct 2024

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 3 years

Additional Requirements

  • Applicants must have good English speaking efficiency.

  • Applicants must have good knowledge of M.S Office (Especially M.S Excel).

  • Should have experience in ERP/Hospitality related Software.

  • Leadership ability must be needed.

Responsibilities & Context

  • Identify current and potential sales opportunity.

  • Ensuring all operational aspects of the branch, which include front office, housekeeping, food quality, daily billings and payments, booking information and customer service.

  • Handle various types of complaints, resolve disputes, and address grievances and conflicts.

  • To solve different kind of difficult/complex situation with brave.

  • Supervising staff levels to ensure that guest service, operational needs and financial objectives are met.

  • Trained the front office team to operate, manage, and monitor services smoothly.

  • Provide exceptional service that goes above and beyond to ensure customer satisfaction and loyalty.

  • Maximizing the company’s revenue by ensuring guest satisfaction and encouraging repeat bookings and new bookings.

  • Maintain cordial relationships with the corporate clients.

  • Responsible for boosting sales, enhancing customer satisfaction through excellent service, and ensuring the cleanliness and tidiness of the branch.

  • Responsible for overseeing the budget of the designated zone, including resource allocation, cost control, and meeting financial targets.

  • Always keep an eye on the market conditions and trends in the designated area.

  • The zonal In-charge must possess strong problem-solving and decision-making skills, as they may face a variety of challenges within their zone and must promptly find effective solutions.

Skills & Expertise

Corporate Sales

Front Office Operations

Hospitality Industry

Sales & Marketing

Compensation & Other Benefits

  • T/A, Mobile bill, Performance bonus
  • Lunch Facilities: Full Subsidize
  • 8 Hours duty/day (Break 1 Hour).

  • Weekly 1 day leave and will get all govt. holiday.

  • Free accommodation facilities with AC Room.

  • Free food facilities (Breakfast, Lunch and Dinner).

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

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