Balishira Resort Limited

Summary

Vacancy: 1
Age: 30 to 45 years
Location: Moulvibazar (Sreemangal)
Minimum Salary: Negotiable
Experience: 7 to 12 years
Published: 29 Oct 2024

Requirements

Education

Bachelor’s degree in any discipline

Experience

7 to 12 years

Additional Requirements

Age 30 to 45 years

7 to 12 years(At Least 5 Years in Resort/Hotel operation Manager Role)
The applicants should have experience in the following business area(s): Hotel, Resort, OTA Platform, Hotel Managing ERP/ Softwares, Digital Marketing, Basic of F&B

Responsibilities & Context

The Resort Manager plays a pivotal role in the success of a resort by ensuring that all aspects of the operation run smoothly and that guests have a memorable and enjoyable stay.

Ensure high levels of guest satisfaction by maintaining quality service standards.
Handle guest inquiries, concerns, and complaints in a professional and timely manner.
Implement guest service programs and initiatives to enhance the guest experience.
Oversee all departments, including Front office, Housekeeping, Food and beverage, Maintenance.
Develop and implement operational policies, procedures, and standards. Monitor and manage resort facilities, ensuring they are well-maintained and in excellent condition.
Recruit, train, and manage resort staff, including department heads and front-line employees.
Foster a positive work environment and provide leadership and guidance to the team.
Conduct regular performance evaluations and address staff development needs.
Develop and manage the resort’s annual budget, including revenue and expense forecasts.
Monitor financial performance against budget and implement cost-control measures.
Maximize revenue through effective pricing and sales strategies.
Collaborate with the marketing team to develop and execute marketing plans and strategies.
Promote the resort to increase occupancy rates and revenue through various channels.
Establish and maintain relationships with travel agencies, tour operators, and corporate clients Ensure compliance with all relevant laws, regulations, and industry standards.
Maintain a safe and secure environment for guests and employees. Implement emergency procedures and crisis management plans.
Prepare and submit regular reports to the resort’s ownership or corporate management.
Analyze data and performance metrics to make informed decisions.

Compensation & Other Benefits

Mobile bill
Lunch Facilities: Full Complimentary
Salary Review: Yearly
Festival Bonus: 2
Accommodation
Service Charge

Employment Status

Full Time

Job Location

Moulvibazar (Sreemangal)

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