Executive, Communications

Moar Space LTD.

Moar Space LTD.

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Summary

• Vacancy: 1
• Location: Dhaka (Tejgaon)
• Salary: Tk. 18000 – 22000 (Monthly)
• Experience: At least 1 year
• Published: 28 Jan 2025

Requirements

Experience

• At least 1 year
• The applicants should have experience in the following business area(s):
  Telecommunication, Call Center

Responsibilities & Context

As a Communications Executive, you will respond to customer inquiries across various channels, handle phone calls, and generate leads through cold calling. Building strong customer relationships and ensuring satisfaction will be key. You’ll maintain accurate records, collaborate with internal teams to resolve issues, and identify ways to improve communication processes and customer satisfaction.

Job Responsibilities:

• Respond to customer queries promptly and professionally through various communication channels.
• Handle customer inquiries over the phone, ensuring clarity and satisfaction.
• Conduct cold calls to generate leads and engage potential clients.
• Build and maintain strong relationships with customers to ensure excellent service delivery.
• Maintain accurate records of customer interactions, feedback, and outcomes.
• Collaborate with internal teams to resolve customer issues efficiently.
• Maintain and update data sheets.
• Identify opportunities to improve communication processes and customer satisfaction.

Job Requirements:

• A minimum of 1 year of experience in a similar role.
• Exceptional verbal and written communication skills.
• Proven ability to manage customer queries and provide effective resolutions.
• Strong interpersonal skills with the ability to build rapport with customers.
• Experience in cold calling and lead generation.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Highly organized with excellent problem-solving skills.

Preferred Qualifications:

• Graduate or Undergraduate in any Discipline.
• Female Preferred

Salary and Benefits:

Salary Starts at BDT 18,000 during the probation period, increasing to BDT 22,000 based on performance upon becoming permanent. (Negotiations are open for candidates with significant experience).

𝗔𝗽𝗽𝗹𝘆 𝗛𝗲𝗿𝗲: https://docs.google.com/forms/d/1azOCgPv63GtP4CyHTN1YlU3UKGujy5fyngtoLPsP9Bo/edit

𝗗𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:

Click here to explore the role in detail.

https://docs.google.com/document/d/1X4-9Z5xe0OzizyAcTR-0CRf6mZFgLguYmPGu9LHdR3A/edit?tab=t.0

𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗗𝗲𝗮𝗱𝗹𝗶𝗻𝗲: February 1, 2025, Saturday, 11:59 am.

Please click on the link above to start your application. After submitting the application form, kindly email your CV and a Cover Letter introducing yourself to [email protected] (An Introductory Cover Letter is required to be considered for an in-person interview.

Skills & Expertise

Call Center

Client Relationship Management

Cold Calling

Customer Support/ Client Service

sales calling

Telecommunication

Compensation & Other Benefits

• Mobile bill, Weekly 2 holidays
• Salary Review: Yearly
• Festival Bonus: 3

Salary & Benefits

Salary Range

•  Salary Starts at 𝗕𝗗𝗧 𝟭𝟴,𝟬𝟬𝟬 during the probation period, increasing to 𝗕𝗗𝗧 𝟮𝟮,𝟬𝟬𝟬 based on performance upon becoming permanent. (Negotiations are open for candidates with significant experience)

  3 months’ probation, permanent based on performance.

• Lunch Allowance
• 3 Festival Bonuses
• Competitive Leave Policy
• Monthly & Quarterly Performance Reward
• Two Day Weekend (Friday & Saturday)

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Tejgaon)

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