Automas Technologies
Automas Technologies
Automas Technologies
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Summary
- Vacancy: 2
- Age: 18 to 40 years
- Location: Dhaka (Mohammadpur)
- Salary: Tk. 6000 – 8000 (Monthly)
- Experience: 1 to 2 years
- Published: 20 Feb 2025
Requirements
Education
- Master of Science (MSc) in Telecommunication, Bachelor of Science (BSc) in Electronics and Telecommunication Engineering, Bachelor in Engineering (BEngg) in Computer Science & Engineering
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
Telecommunication, IT Enabled Service, BPO/ Data Entry Firm, Call Center, Business-to-Business (B2B) Software and Services Startup - Freshers are also encouraged to apply.
Additional Requirements
- Age 18 to 40 years
Work Schedule:
- Friday: 2:00 PM – 10:00 PM
- Saturday to Wednesday: 7:00 PM – 11:30 PM
- Thursday: Off
- Basic knowledge of networking, IP Telephony, and VoIP systems.
- Familiarity with routers, switches, and networking equipment.
- Strong problem-solving skills and the ability to manage technical challenges effectively.
- Excellent communication skills with a customer-focused approach.
Responsibilities & Context
Job Summary:
We are seeking dedicated and technically skilled individuals to join our team as Technical Support Engineers for IPTSP (IP Telephony Service Provider). The ideal candidates should have a strong understanding of networking, VoIP, and telecommunication systems. This role requires problem-solvers who can handle network troubleshooting, system maintenance, and provide exceptional client support.
Key Responsibilities:
- Provide support for IPTSP-related issues, including troubleshooting and resolving technical problems.
- Install, configure, and maintain IP Telephony systems.
- Monitor and manage network infrastructure, including routers, switches, and wireless access points.
- Work closely with the technical team to ensure the smooth operation of IPTSP services.
- Address customer inquiries and deliver effective solutions to enhance client satisfaction.
- Document technical issues and maintain records of resolutions.
Skills & Expertise
Call Center Operation
Customer handling and Problem Solving
Customer Relationship Management (CRM)
Good comunication skill
Hardware & Networking
IPTSP
IT Troubleshooting
Problem solving and multi tasking skill
Should have capability to work under pressure
Compensation & Other Benefits
- T/A, Mobile bill, Performance bonus, Tour allowance
- Salary Review: Yearly
- Festival Bonus: 2
- Opportunity to work in a fast-growing technology sector.
- Professional development and continuous learning opportunities.
- Friendly and collaborative work environment.
- Yearly performance bonuses based on individual and team achievements.
- Opportunity to work with the latest technologies in IP Telephony.
- Career advancement opportunities within the company.
Workplace
Work at office
Employment Status
Part Time
Gender
Only Male
Job Location
Dhaka (Mohammadpur)
To apply for this job email your details to admin@chakricircular.com