Customer Experience Executive (CEE)

Blockbuster Cinemas

Blockbuster Cinemas

 

Blockbuster Cinemas

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Summary

  • Vacancy: 06
  • Age: at least 22 years
  • Location: Dhaka
  • Experience: 1 to 2 years
  • Published: 20 Apr 2025

 

Requirements

Experience

  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    Hotel, Real Estate, Group of Companies, Fast Food Shop, Amusement Park, Shopping mall
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age at least 22 years

Educational Qualification: Bachelor’s degree preferred.

Passion for movies and interacting with people.

Strong communication and interpersonal skills.Self-motivated, disciplined, and outcome-driven.

Ethical integrity is a must.

Fresher’s: Smart, well-mannered, eager to learn.

Experienced (1–2 years): Prior experience in restaurants, coffee lounges, or similar settings preferred.

Prior work in hospitality, retail, brand promotions, or trade fairs is a plus

Responsibilities & Context

  • Handle ticket sales, validations, and ensure efficient queue management with accurate reporting and staff coordination.
  • Oversee guest flow at entry/exit points, ensuring smooth movement, safety, and coordination with security teams.
  • Supervise F&B counters for service quality, hygiene, and inventory management.
  • Resolve guest queries, uphold service standards, and gather feedback to enhance the customer experience.
  • Ensure smooth day-to-day operations in assigned area and maintain service flow during customer interaction.
  • Respond to customer queries and concerns with a proactive and solution-oriented approach.
  • Maintain cleanliness, professionalism, and brand standards at all times.
  • Act as a brand ambassador by promoting a welcoming environment and contributing to a positive movie going experience.

Skills & Expertise

COFFEE SHOP

Customer Care

Fashion House

Restaurant

Retail Shop

Compensation & Other Benefits

  • Salary Review: Yearly
  • Festival Bonus: 2

Competitive remuneration package will be offered for the deserving candidate.

Well career path for potential candidate.

Other benefits as per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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