SkyFlyer Tours And Travels

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Summary

Vacancy: 15
Location: Anywhere in Bangladesh
Salary: Tk. 12000 – 20000 (Monthly)
Published: 23 Aug 2024

Requirements

Education

Higher Secondary

Additional Requirements

Freshers can also apply.
Must be able to work alone or in a team at SkyFlyer Tours And Travels.
General knowledge of English will get priority.
Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline’s reservation system.
Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
Calculate fares, taxes, and fees accurately based on the passenger’s itinerary, travel class, and any applicable discounts or promotions.
Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline’s reservation system or database.
Excellent communication and interpersonal skills.
Detail-oriented and capable of handling multiple tasks simultaneously.
Must have Professional Computer skills (MS Word, MS Excel, Power Point, Basic Graphics Design/Canva).
Speak with clients to answer any queries regarding visa requirements.
Prepare necessary documents, fill out forms, and maintain files and records.
Must have a pleasant personality with excellent communication and presentation skills.
Must be very keen to learn about new things.
Residence close to our office location will be an advantage.

Responsibilities & Context

WE HAVE IATA & ATAB Membership and Civil Aviation Authority.

Office Hour: (10.00 am – 7:00 pm) 6 days.

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

Source link

To apply for this job email your details to admin@chakricircular.com