SkyFlyer Tours And Travels
SkyFlyer Tours And Travels
SkyFlyer Tours And Travels
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Summary
- Vacancy: 15
- Location: Anywhere in Bangladesh
- Salary: Tk. 12000 – 20000 (Monthly)
- Published: 23 Aug 2024
Requirements
Education
- Higher Secondary
Additional Requirements
- Freshers can also apply.
- Must be able to work alone or in a team at SkyFlyer Tours And Travels.
- General knowledge of English will get priority.
- Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
- Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline’s reservation system.
- Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
- Calculate fares, taxes, and fees accurately based on the passenger’s itinerary, travel class, and any applicable discounts or promotions.
- Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
- Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
- Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
- Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
- Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
- Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline’s reservation system or database.
- Excellent communication and interpersonal skills.
- Detail-oriented and capable of handling multiple tasks simultaneously.
- Must have Professional Computer skills (MS Word, MS Excel, Power Point, Basic Graphics Design/Canva).
- Speak with clients to answer any queries regarding visa requirements.
- Prepare necessary documents, fill out forms, and maintain files and records.
- Must have a pleasant personality with excellent communication and presentation skills.
- Must be very keen to learn about new things.
- Residence close to our office location will be an advantage.
Responsibilities & Context
WE HAVE IATA & ATAB Membership and Civil Aviation Authority.
Office Hour: (10.00 am – 7:00 pm) 6 days.
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh