Airlines Ticketing Officer

Digital Group BD

Digital Group BD

 

Digital Group BD

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Summary

  • Vacancy: —
  • Location: Rangpur (Pirganj)
  • Minimum Salary: Negotiable
  • Experience: At least 1 year
  • Published: 11 Jul 2024

 

Requirements

Education

  • Bachelor/Honors, Masters.
  • Minimum one year. Those who do not meet the minimum criteria need not apply.

Experience

  • At least 1 year

Additional Requirements

  • The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Immigration/Visa Processing
  • Good Computer Skill.
  • Must have experience on Amadeus, Galileo system.

Responsibilities & Context

  • Provide excellent customer service to passengers by assisting them with ticket purchases, changes, cancellations, and inquiries about flights, fares, schedules, and policies.
  • Sell airline tickets to customers either in person at the ticket counter, over the phone, or online through the airline’s reservation system.
  • Manage flight reservations, including booking, confirming, and modifying reservations as per customer requests.
  • Calculate fares, taxes, and fees accurately based on the passenger’s itinerary, travel class, and any applicable discounts or promotions.
  • Issue electronic or paper tickets to passengers after confirming their bookings and collecting payment.
  • Process payments for ticket purchases, including cash, credit/debit cards, vouchers, and other forms of payment accepted by the airline.
  • Provide passengers with up-to-date information about flight status, delays, cancellations, and alternative travel options in case of disruptions.
  • Assist passengers with baggage-related inquiries, including baggage allowances, fees, restrictions, and lost or delayed baggage issues.
  • Inform passengers about special promotions, upgrades, and additional services offered by the airline, aiming to maximize revenue opportunities.
  • Maintain accurate records of ticket sales, reservations, transactions, and other relevant data in the airline’s reservation system or database.

Job Location: Projapara, Pirganj Sadar, Pirganj, Rangpur.

Compensation & Other Benefits

As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Rangpur (Pirganj)

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To apply for this job email your details to admin@chakricircular.com