Application Support Officer

ABA Group

ABA Group

 

ABA Group

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Summary

  • Vacancy: 1
  • Location: Anywhere in Bangladesh
  • Minimum Salary: Negotiable
  • Published: 10 Jul 2024

 

Requirements

Education

  • Bachelor of Science (BSc) in Computer Science & Engineering

Additional Requirements

  • Experienced in operating Microsoft Power BI.
  • Experience in using Microsoft Office 365 and Microsoft SQL Server.
  • Having prior RMG industry experience will be an added advantage.
  • Should be well-groomed, smart, and energetic
  • Strong presentation and delivery skills.
  • Excellent written and verbal communication both in Bangla and English.
  • IT proficiency – advanced level skill is a must in MS Office package (Especially PowerPoint, Excel, Word, and Outlook).

Responsibilities & Context

  • Clear concept about LAN, WAN, WLAN and other IP based Networking .
  • Installing, configuring, troubleshooting, monitoring and maintaining computer hardware, software, system, network, printer, scanner, etc.
  • Knowledge about browser compability, cache, cockies etc.
  • Train users on system/functional modules by visiting their workstations.
  • Train factory users on updating production data remotely.
  • Train users on new changes/improvements made to the system.
  • Deploy the application to end-user devices.
  • Supervise the end-user to work with this application smoothly.
  • Monitoring the application and addressing program bugs in the system.
  • Maintain log files of issues and report regularly with resolution status.
  • Gather and keep a record of user feedback post-implementation.

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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