Assistant Manager

Dhaka Gastro-Liver Center

 

Dhaka Gastro-Liver Center

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Summary

• Vacancy: 1
• Age: 24 to 45 years
• Location: Dhaka
• Salary: Negotiable
• Experience: 5 to 8 years
• Published: 8 Sep 2024

 

Requirements

Education

• Bachelor/Honors

Experience

• 5 to 8 years
• The applicants should have experience in the following business area(s):
  Hospital, Pharmaceutical/Medicine Companies, Diagnostic Centre, Chamber

Additional Requirements

• Age 24 to 45 years

• Proven experience minimum 5 years in business development, healthcare management or a similar role, with a track record of achieving growth and targets.
• Strong understanding of market research, Business strategies, and customer relationship management.
• Leadership and team management skills.
• Proficiency in social media platforms and digital marketing tools.
• Strong organizational skills and attention to detail.
• Strong negotiation, presentation, and interpersonal skills.
• High level of attention to detail and organizational skills.
• Excellent financial acumen with experience in budgeting, cost control, and financial analysis.
• Familiarity with healthcare regulations, diagnostic procedures, and patient care standards.
• Strong communication and interpersonal skills, with a focus on customer service and patient satisfaction.
• Ability to implement change, improve processes, and increase operational efficiency.

Responsibilities & Context

Job Summary

The Assistant Manager of the Dhaka Gastro Liver Center is responsible for the strategic planning, management, and operation of the center, ensuring the highest standards of healthcare service delivery, and operational efficiency. The Assistant Manager will lead the team, manage finances, enhance patient satisfaction, and ensure continuous improvement in diagnostic services.

Key Responsibilities

• Oversee the day-to-day operations of the Dhaka Gastro Liver Center, including Doctor Scheduling, Patient Appoint management, and other diagnostic services.
• Ensure that the center operates in compliance with healthcare regulations, safety standards, and quality benchmarks.
• Implement efficient workflows to reduce patient wait times and optimize the use of equipment and personnel.
• Monitor and improve patient satisfaction and service quality through feedback mechanisms.
• Manage the center’s financial performance by preparing and overseeing budgets, controlling costs, and driving revenue growth.
• Analyze financial reports and key performance indicators (KPIs) to ensure the profitability of the center.
• Identify opportunities for cost reduction and operational efficiency without compromising service quality.
• Develop strategies to expand services and improve market share.
• Recruit, train, and supervise medical, technical, and administrative staff.
• Foster a positive work environment by promoting teamwork, setting performance expectations, and providing regular feedback and professional development opportunities.
• Ensure staff compliance with medical standards, protocols, and continuing education requirements.
• Develop and implement strategies to enhance the patient experience, ensuring customer-centric service delivery.
• Address and resolve any patient concerns or complaints in a timely and professional manner.
• Identify and develop relationships with healthcare providers, insurance companies, and community organizations to grow referral networks and patient base.
• Develop and implement marketing and business development strategies to promote the diagnostic center’s services.
• Lead initiatives for service expansion, new technology adoption, and new market opportunities.
• Ensure all diagnostic equipment is maintained, calibrated, and serviced regularly for optimal performance.
• Stay updated with the latest advancements in diagnostic technology and recommend the procurement of new equipment when necessary.
• Prepare and present regular reports to the directors on the center’s operational and financial performance.
• Monitor key performance metrics such as patient volumes, diagnostic accuracy, turnaround times, and customer satisfaction.

Skills & Expertise

Administration

Business Development

Leadership and teamwork

Manager

Strong communication skills.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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