JBS Holdings Ltd.
JBS Holdings Ltd.
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Summary
- Vacancy: 2
- Location: Dhaka
- Minimum Salary: Negotiable
- Experience: At least 5 years
- Published: 12 Jan 2025
Requirements
Education
- Masters, Master of Business Administration (MBA)
Masters/MBA/B.SC in Civil Engineering from any reputed university with exceptional track record may be considered as an ideal candidate.
Experience
- At least 5 years
- The applicants should have experience in the following business area(s):
Real Estate
Additional Requirements
- The applicant should have at least 5 (Five) years’ experience in Customer Support, Documentation, Handover, Deus Collection, Approval for Registration, Amount Adjustment & Customer Service from any reputed Real Estate Company.
- Age limit up to 45 years. Highly qualified candidate may get age privilege
- Practical knowledge on Credit realization, Customer services & the procedure.
- Sound knowledge on sales process, payment procedure, agreement, loan procedure, area calculation/measurement, utility connection and handover procedure.
- Should have sound computer proficiency specially MS Office Package
- Self-motivated, energetic & capable to work under pressure and have excellent oral and written English communication.
Responsibilities & Context
- Ensure required service on time to customers for increasing their satisfaction along with increase company reputation.
- Initiate improvement customer service by developing existing service procedures for enhancing customer satisfaction.
- Moderate/develop the service skill/procedure with changing situations to minimize customer claims/complaints.
- Attend to customer questions, complaints and facilitate satisfactory resolution as and when required.
- Receive complaints from clients, resolve in accordance with company policy and management decisions as well as make the clients feel well.
- Maintain long-term relationships with valued clients and bring referral customers to progress the business.
- Preparation for Approval for Handover, Deus before Registration, Approval for Registration, Amount Adjustment, Dues before Name Transfer & Sales Refund.
- Obtain approval from Management for Name Transfer, Sales refund, Unit cancellation, Amount adjustment, Address change and any other that relates to customer service on time.
Skills & Expertise
Computer Proficiency
Customer Support
Documentation
handover
Compensation & Other Benefits
As per company policy
Employment Status
Full Time
Job Location
Dhaka
To apply for this job email your details to admin@chakricircular.com